A cleaning fee is an additional charge that rental companies may apply if the rental vehicle is returned dirty or in a condition that exceeds normal wear and tear. This fee depends on the specific policies of the rental company and the terms stated in your rental contract.
When Might You Be Charged a Cleaning Fee?
A cleaning fee can be charged if the vehicle:
Is returned significantly dirty or requires cleaning beyond regular vacuuming or basic wash.
Shows signs of dirt or mess that go beyond normal use, even if minor.
The exact conditions and amount charged are outlined in your rental agreement. Typically, the fee is deducted directly from the credit card provided for your security deposit.
How to Avoid a Cleaning Fee:
Inspect at Pickup: Always thoroughly inspect the vehicle at pickup to confirm cleanliness. Taking photos can provide valuable documentation if questions arise later.
Maintain Cleanliness: Regularly remove trash and debris from the vehicle during your rental period.
Wash the Vehicle: Consider cleaning the vehicle yourself or at a car wash before returning it. Remember to keep receipts as proof of service.
Can the Cleaning Fee Be Paid in Advance?
Some rental companies may allow or even require you to prepay the cleaning fee upon vehicle pickup. Prepaying can often be more cost-effective, helping to avoid potentially higher charges upon return.
Important: Currently, you cannot prepay the cleaning fee through the AirportVanRental website or app. If you wish to prearrange this service, you must coordinate directly with the rental company at pickup or return.
By understanding and following these guidelines, you can help ensure a smooth rental experience and avoid unexpected charges.