RentalCover explains that they require specific evidence to assess claims and may not be able to proceed without required documentation.
Common documents requested
Depending on your situation, documents may include:
Rental agreement
Driver identification (e.g., driver’s license)
Proof of final charges/payment
Final invoice / damage invoice / repair invoice
Police report (where applicable)
Because requirements can vary by claim type and circumstance, use RentalCover’s checklist as your source of truth.
Official RentalCover resources
Important: Airport Van Rental is not the insurer and cannot interpret, confirm, or advise on what a RentalCover policy covers (or doesn’t cover). Coverage, limits, exclusions, and eligibility are determined by the specific policy wording and rental agreement terms. For definitive information, please refer to your RentalCover policy documents and RentalCover Support.