Shuttle/Transfer and Meet & Greet services are typically provided by rental companies without counters located directly inside airports. These services aim to conveniently transport you from the airport to the vehicle pick-up location where you will complete your rental paperwork.
Shuttle/Transfer Service:
Provides transportation between the airport and the vehicle pick-up location.
Usually offered through branded vans operated by the rental company.
Ideal for seamless transfers, especially when rental counters are located off-site.
Meet & Greet Service:
A representative from the rental company meets you directly at the airport.
Personalized service, with the representative holding a sign displaying your name.
Highly convenient for travelers seeking a streamlined, hassle-free experience.
Which service does my reservation include?
Check your booking confirmation under the “PickUp Details” section to determine if your reservation includes Shuttle/Transfer or Meet & Greet services. It will clearly indicate one of the following:
"Pick-Up Location: Shuttle/Transfer service"
"Pick-Up Location: Meet & Greet service"
How do these services work?
Shuttle/Transfer:
Follow airport signage marked "Car Rental" or specific instructions noted in your booking confirmation.
Some rental agencies require you to call the provided phone number upon arrival to request shuttle service.
Meet & Greet:
Look for a representative holding a sign with your name in the airport arrivals area.
Important Recommendations:
Provide your flight number and a valid contact phone number when booking to help the rental company efficiently coordinate pick-up services, particularly in case of flight delays.
For off-site pick-ups, it’s advisable to schedule your vehicle pick-up at least two hours after your flight's expected arrival to account for potential delays and ensure smooth logistics.
By understanding these services, you can ensure a comfortable and convenient start to your rental experience!