When you change a booking, the rental company may quote the entire rental again using the new trip details and current availability. Compare the complete old and new totals before accepting the modification.
Check the rules for your rental company: Each rental company sets its own requirements. Before booking, open Rental Policies for the selected offer. After booking, check the latest voucher. After pickup, follow the signed rental agreement. Some Airport Van Rental screens call the rental company the supplier.
What can change the price?
The price may be recalculated when you change:
Pickup or return date or time
Rental length or the number of chargeable rental periods
Pickup or return location
Vehicle category
Main driver, driver age, or country of residence
Optional extras or protection
Rental company or rate type
The revised quote can also reflect current availability, taxes, mandatory charges, currency, one-way conditions, payment schedule, or cancellation terms shown for the new offer.
Compare more than the daily rate
Review:
Total rental price
Amount already paid and how it is applied
Any new amount due before pickup
Amount due at pickup
Security-deposit or card-authorization requirement
Included mileage and any disclosed limits
Fuel policy
Optional extras
Cancellation terms
Rental company and pickup location
A lower daily figure does not always mean a lower total. A shorter or longer rental can also cross a rental company's charging boundary.
Before you accept the new price
Save the original voucher and price breakdown.
Review the revised quote and rental conditions.
Ask Airport Van Rental to explain any amount you cannot reconcile.
Confirm how any previous payment will be handled.
Accept the change only after the new total and terms are clear.
Save the revised voucher and confirm that it replaces the earlier version.
Do not assume that an earlier payment has transferred, been refunded, or been charged again until the revised payment summary or Airport Van Rental confirms its treatment.
Evidence to send if the total looks wrong
Include:
Original confirmation number and voucher
Revised confirmation number and voucher
Screenshots of both price breakdowns
Exact change requested
Date and method of the request
Last four card digits or payment reference only if needed
Do not send a full card number or card security code.
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Still need help?
Contact Airport Van Rental before accepting the change. Ask for a line-by-line explanation of the difference and keep the response with your revised voucher.