Airport Van Rental

Find the exact rules for the rental company, location, vehicle, and offer you selected.

Where can I find the rental company's policies for my offer?

Mileage can vary by rental company, vehicle, renter, location, region, and selected offer.

Is mileage unlimited?

Contact the rental company before pickup and tell Airport Van Rental if the booking needs to be changed or rebooked.

My flight is delayed or I will arrive late. What should I do?

Your selected offer and voucher define when the rental company may treat a missed pickup as a no-show and what happens next.

What is a no-show, and what happens if I miss pickup?

Show the full voucher and both confirmation numbers, then contact Airport Van Rental while you are still at the desk.

The rental company cannot find my booking

Compare the offered vehicle with your booked category and document any material difference before accepting it or leaving.

The booked vehicle is unavailable or the rental company offers a different vehicle

Check the voucher location and hours, try the listed rental-company contacts, and contact Airport Van Rental before renting elsewhere.

The rental office is closed or the rental company is not responding

Ask for the exact refusal reason, compare it with the confirmed Rental Policies, and contact Airport Van Rental before leaving the desk.

The rental desk rejected my card or documents

Bring each document and payment item in the form required by the Rental Policies and latest voucher.

What documents do I need to pick up the vehicle?

Find where age eligibility, fees, and vehicle restrictions are shown for your selected rental.

What age do I need to be to rent a vehicle?

Use the location and arrival instructions on your latest voucher rather than a general map result.

How do I find the rental desk, shuttle, or meet-and-greet pickup?

Requirements for Car Rentals

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